Terms of Service

This website is operated by:

FSM – Indústria de Confecções, S.A.
Tax identification number (NIF): 500 896 496
Registered office: Rua do Comércio nº 35, 4620-583 Lousada, Portugal
Telephone: +351 255 810 900
Email: geral.fsm@fsm.pt
Website: www.fsm.pt

FSM is a Portuguese garment manufacturer specialised in woven apparel, working with international fashion brands from development to delivery. References to “FSM Group”, “FSM”, “we”, “us” or “our” in these terms mean FSM – Indústria de Confecções, S.A.

By accessing or browsing this website, you confirm that you have read, understood and agreed to these Terms of Service, together with our Privacy Policy, Cookies Policy and Disclaimer.

If you do not agree with these terms, you should not use the website.

www.fsm.pt is a corporate website intended to present FSM, its history, services, sustainability approach and news, and to allow professional contacts to get in touch with us.

The website is not an e-commerce platform. It does not sell products or services online, does not process payments and does not constitute a consumer shop. Information published on the website is for general information and B2B communication purposes only.

Nothing on this website constitutes a binding offer, a quotation, or a commitment to manufacture, supply or enter into a contract. Production, sampling, development and any other commercial relationship with FSM are governed exclusively by separate written agreements, purchase orders and commercial terms agreed between FSM and the relevant client or partner.

You may use this website only for lawful purposes, including:

• Consulting information about FSM, its services and its activity.
• Submitting a genuine professional enquiry through the contact form.
• Sharing public pages of the website for legitimate informational purposes, provided the content is not altered and FSM is identified as the source.

You must not:

• Use the website in any way that is unlawful, fraudulent, or harmful to FSM, its clients, its employees or third parties.
• Attempt to gain unauthorised access to the website, its servers, or any related system.
• Introduce viruses, malicious code, or automated tools intended to scrape, overload or disrupt the website.
• Copy, reproduce, modify, distribute or commercially exploit the content of the website without our prior written consent, except as permitted by mandatory law.
• Submit false, misleading or abusive content through the contact form.

We may restrict or suspend access to the website, without notice, where we consider it necessary for security, maintenance or legal reasons.

All content on this website — including texts, photographs, videos, graphics, logos, layout, trademarks and other distinctive signs — is owned by FSM or used under licence, and is protected by Portuguese and European intellectual property law, including the Código do Direito de Autor e dos Direitos Conexos and industrial property legislation.

The names “FSM”, “FSM Group” and the FSM logo are distinctive signs of FSM – Indústria de Confecções, S.A. Their use without authorisation is prohibited.

Images of garments, factories and processes are illustrative of FSM’s activity. They do not transfer any right over the garments, designs or brands of FSM’s clients. Client brands, designs and product images remain the property of their respective owners.

Limited quoting of website content is permitted only in accordance with applicable copyright exceptions, with identification of the source and without distortion of meaning.

The contact form is provided so that professional contacts may send enquiries to FSM. By submitting the form, you confirm that the information provided is accurate and that you are authorised to share it with us.

Submitting a form does not create any obligation on FSM to enter into a contract, to provide a quotation, or to reply within a specific period, except where a reply is required by law. We will nevertheless make reasonable efforts to review genuine enquiries.

Personal data submitted through the form is processed as described in our Privacy Policy.

We aim to keep the website available and up to date, but we do not guarantee uninterrupted access, error-free operation, or that the information published is complete, current or suitable for a particular purpose.

We may change, suspend or discontinue any part of the website at any time, including content, features and these terms. The version published on this page is the one in force.

The website may include links to third-party websites (including social networks and Google Maps). Those links are provided for convenience only. FSM does not control and is not responsible for the content, availability or practices of third-party sites.

You may not create a link to this website in a way that suggests any association, approval or endorsement by FSM without our prior written consent, or that frames our content without authorisation.

To the fullest extent permitted by Portuguese law, FSM is not liable for:

• Any loss or damage arising from the use of, or inability to use, this website.
• Decisions taken on the basis of information published on the website, which is provided for general information only.
• Temporary unavailability, technical errors, or interruptions beyond our reasonable control.
• Content or services of third-party websites linked from this site.

Nothing in these terms excludes or limits liability that cannot be excluded under Portuguese law, including liability for wilful misconduct (dolo) or gross negligence (negligência grosseira), or liability for death or personal injury caused by negligence.

The processing of personal data and the use of cookies on this website are described in our Privacy Policy and Cookies Policy.

In accordance with Portuguese law (Decree-Law no. 156/2005 of 15 September, as amended, including by Decree-Law no. 74/2017 of 21 June), FSM provides access to the official Electronic Complaints Book.

You may submit a complaint through the national platform:

www.livroreclamacoes.pt

This electronic complaints book is the official channel provided by the Portuguese State. It does not replace other means of contact with FSM, including our contact page.

These terms, and any dispute arising from or related to the use of this website, are governed by Portuguese law.

Without prejudice to mandatory rules on consumer protection that may apply in a specific case, the courts of the judicial district of Porto, Portugal, shall have jurisdiction.

If you are a consumer within the meaning of Portuguese and European consumer law, nothing in these terms affects the rights that cannot be waived by agreement.

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced by a valid provision that comes closest to the original intention, to the extent permitted by law.

For questions about these Terms of Service, please contact geral.fsm@fsm.pt or write to the address indicated above.